Policies
Payment Policy
As a member of the Arlington Board of REALTORS® (ARBOR), you acknowledge that it is your responsibility to pay all membership fees to the National Association of REALTORS® (NAR), Texas REALTORS® (TR), ARBOR, North Texas Real Estate Information Systems (NTREIS) Multiple Listing Service and Supra, where membership applies, by the due date(s), whether or not an e-bill was received.
Access for all unpaid memberships will be suspended once due dates have passed, and a reinstatement fee will be applied to your account. Reinstating members are not eligible for any proration or waiver of membership fees. If payment is still not received by the timeframe outlined in the governing documents, membership(s) will be terminated (see current year’s billing communications).
All payments must be made online via the Member Portal. Checks will only be processed online through our Member Portal e-check feature. Cash, money orders, and paper checks are not accepted.
Unreported Licensee Policy
Brokers, if you have a licensed agent who has joined your brokerage but has not joined ARBOR, that agent is considered an Unreported Licensee.
When ARBOR learns of an Unreported Licensee from TREC, we will automatically send the agent’s broker a courtesy notice. Upon receiving this notice, a broker has 30 days to resolve the Unreported Licensee on their account by having them join ARBOR as a Primary or Secondary REALTOR® member or terminating the agent’s sponsorship with TREC.
As a broker, failure to resolve an Unreported Licensee within the 30-day period will result in suspension of all services and a reinstatement fee will also be applied to the agents account at that time (See ARBOR Bylaws Article X).
Education, Professional Development, & Event Registration and Refund Policy
You are encouraged to register for a course or event at least two (2) business days prior to the class or event date using your member portal so we can prepare for your participation.
We understand that schedules change, and you may need to cancel a registration. Classes and events can be canceled and refunded by notification at least two (2) business days prior to the class or event. If you fail to cancel by the deadline, you will not be reimbursed for the registration fee. If you fail to show for a registered class/event, you may be assessed a no-show fee of $25. No refunds will be issued past the cancelation deadline.
Cancel by logging into your account at arlingtonrealtor.com or to cancel an event email membership@arlingtonrealtor.com or to cancel a class email education@arlingtonrealtor.com.
A member cannot transfer their registration to another member for classes or events. You may, however, transfer to a future date for the course being offered at no additional charge, up until the start time for that class.
If for any reason the class or event is canceled by ARBOR, you may receive a full refund or transfer to a new date it is being offered.
Walk-ins are permitted unless pre-registration is required or noted on the class/professional development advertisement or registration.
ARBOR Member and MLS Agreement
By submitting this application to join ARBOR, I agree to abide by the Bylaws and Code of Ethics of the National Association of REALTORS® (NAR), Texas REALTORS® (TR) Bylaws,
And the ARBOR Bylaws
I also agree to abide by the North Texas Real Estate Information Systems (NTREIS) Multiple Listing Service (MLS) Policies; ARBOR Policies Procedures and Operations Manual (link), and ARBOR’s Website Terms of Use, as amended from time to time. In addition, I acknowledge the ARBOR Privacy Policy, and further agree to follow the NAR Trademark polices as noted (https://www.nar.realtor/logos-and-trademark-rules).
I also affirm that the information provided herein is true and correct to the best of my knowledge. I agree that failure to provide complete and accurate information as requested, or any misstatement of fact, can be grounds for revocation of my membership.
I understand that this is a legal agreement between ARBOR and me, and when/if indicated, between MLS and me. This Agreement shall continue until terminated by ARBOR or MLS, as applicable, for my breach of the Agreement, including, for example, my failure to pay fees, attend required classes, or abide by the ARBOR or MLS rules and regulations, as applicable. ARBOR and MLS reserve the right to amend this Agreement without prior notice by posting updates or changes to ArlingtonRealtor.com. I understand that my continued use of or access to ARBOR and MLS services following the posting of any changes constitutes my acceptance of those changes.
Furthermore, by submitting this application, I understand that the annual membership renewal for ARBOR, TR, and NAR is due as communicated in the billing notice. The exact date may vary each year. I acknowledge that it is my responsibility to pay dues in a timely manner, whether a mailed bill or an e-bill was received; and that I will be asked to pay a reinstatement fee after the due date if membership has not been renewed by that date. MLS, REALTOR® local, state, and national dues and fees are non-refundable.
As an ARBOR member and/or MLS subscriber, I understand I will automatically receive electronic invoices for dues and charges to my account. E-bills will be sent to the e-mail address I provide.
I understand that I am required to attend New Member Orientation within 75 days of application. If I do not attend within the allotted time, my membership will be terminated and it will be necessary to reapply for membership, paying all applicable fees.
I understand that the Designated REALTOR® for my office must also meet and maintain membership requirements, including all orientation requirements and fees, for agents in the office to continue their membership. If the Designated REALTOR®’s membership is suspended or terminated, all other members in that office will be suspended as well.
I understand that by providing my mailing address(es), e-mail address(es), telephone number(s), and fax number(s), I consent to receive communications from ARBOR, MLS, TR, and NAR via U.S. mail, e-mail or other electronic message, telephone, or facsimile at those number(s)/location(s). I understand that ARBOR and MLS use the information I submit in this application as described in its Privacy Policy. I also agree that my photo may be taken while attending ARBOR events and may be used for advertising and social media posts, etc.
Additional acknowledgements for MLS Subscribers: I acknowledge that SUPRA Key service is also subject to a separate agreement. MLS and Supra eKey subscription fees are due quarterly in January, April, July, and October; the exact date may vary each year (see current year’s billing communications). I will be asked to pay a reinstatement fee if renewing my MLS subscription after these dates. All MLS and Supra Key fees are non-refundable.
I understand that notice for changes to this agreement, rules & regulations, bylaws, and board policies will be posted to ArlingtonRealtor.com. I understand that it is my responsibility to review these changes as they are posted. I understand that my continued use of or access to ARBOR and MLS services following the posting of any changes constitutes my acceptance of those changes.